Refund Policy
All sales are final. No refunds, returns, or exchanges.
Due to the nature of research peptides and the strict handling requirements for lyophilized compounds, we cannot accept returns or issue refunds once an order has been placed and processed.
Why All Sales Are Final
- Research peptides require specific storage and handling conditions (cold chain integrity)
- Once shipped, we cannot verify that products have been stored properly
- Accepting returns would compromise the integrity of our supply chain and the safety of future research applications
- All products are sold exclusively for research use and are not intended for human consumption
Damaged or Incorrect Orders
If your order arrives damaged during shipping or you received the wrong product, contact us within 48 hours of delivery with photographic evidence. We will review your claim and may issue a replacement at our discretion.
Research Compliance
By completing a purchase, you confirmed that all products are intended for legitimate laboratory and research purposes only. Refund requests based on misuse or misunderstanding of product intended use will not be considered.
Contact
For order issues, email us at [email protected]
By placing an order on svpeps.com, you acknowledge and agree that all sales are final and all products are for research use only.